Last Updated: September 3, 2026

Next Stop Travel Agency (“Next Stop Travel Agency”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use our website https://nextstop-travelagency.com/ (the “Website”), create an account, contact us, subscribe to our communications, or purchase/book our travel packages and services.

By using our Website, you acknowledge that you have read and understood this Privacy Policy.


1. Who We Are

The Website is operated by:

Legal Business Name: Next Stop Travel Agency
Country: Albania
Email: booking@nextstop-travelagency.com
Phone: +355 (0)69 607 0053
Website: https://nextstop-travelagency.com/

For privacy-related questions or requests, you can contact us using the details above.


2. Information We Collect

Depending on how you use our Website and services, we may collect different types of personal information.

2.1 Information You Provide Directly

We may collect information that you voluntarily provide to us, including:

  • Full name
  • Email address
  • Telephone/mobile number
  • Billing and contact information
  • Address and country of residence
  • Account login information
  • Travel preferences
  • Booking and reservation details
  • Information relating to travelers included in a booking
  • Special requests or requirements you communicate to us
  • Messages and information submitted through our contact forms
  • Information provided when requesting information about a travel package
  • Information submitted when subscribing to our newsletter or marketing communications

You should only provide personal information relating to another traveler where you are authorized to do so.

2.2 Account Information

If you create an account on our Website, we may collect information such as your name, email address, password, account activity, bookings, and other information associated with your account.

Passwords are intended to be stored using appropriate security measures. You should keep your login credentials confidential and should not share your password with other people.

2.3 Booking and Transaction Information

When you make an inquiry, reservation, or purchase, we may collect information necessary to process the transaction, including:

  • Customer identification and contact information
  • Travel dates
  • Destination
  • Number of travelers
  • Selected travel package or service
  • Booking reference
  • Payment-related information
  • Billing information
  • Special travel requirements or requests

Where payments are processed through a third-party payment provider, payment card information may be collected and processed directly by that provider rather than stored by us.

2.4 Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Approximate location derived from IP address
  • Pages visited
  • Date and time of visits
  • Referring website
  • Website interaction information
  • Technical and diagnostic information

This information may be used for security, analytics, website functionality, and improving our services.


3. Cookies and Similar Technologies

Our Website may use cookies and similar technologies.

Cookies are small text files placed on your device when you visit a website. They can help websites remember information about your visit and improve functionality.

We may use cookies for purposes such as:

Essential Cookies

These cookies are necessary for the Website to function correctly. They may support features such as:

  • User account functionality
  • Login sessions
  • Shopping cart functionality
  • Security
  • Website navigation
  • Booking functionality

Analytics Cookies

We may use analytics technologies to understand how visitors use our Website, including which pages are visited and how users interact with the Website.

Preference Cookies

These cookies may remember settings or preferences to provide a more convenient browsing experience.

Marketing Cookies

Where applicable and where legally required, we may use marketing or advertising technologies to understand visitor interests and deliver relevant communications or advertisements.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.


4. How We Use Your Personal Information

We may use your personal information for the following purposes:

  • To provide our travel and tourism services
  • To process inquiries and booking requests
  • To manage reservations
  • To create and manage customer accounts
  • To process transactions and payments
  • To communicate with you about bookings
  • To provide customer support
  • To respond to questions and requests
  • To send booking confirmations and important service information
  • To send newsletters or promotional communications where permitted
  • To improve our Website and services
  • To understand how customers use our Website
  • To prevent fraud, abuse, and unauthorized activity
  • To maintain Website security
  • To comply with legal and regulatory obligations
  • To enforce our terms and conditions
  • To protect our legal rights and the rights of our customers

We will not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.


5. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we may process your information based on one or more of the following:

Performance of a Contract

We may process information when it is necessary to provide a service you have requested, including processing a booking or reservation.

Consent

We may process your information where you have given us consent, such as when subscribing to certain marketing communications.

You may withdraw your consent at any time, where applicable.

Legitimate Interests

We may process information where it is necessary for our legitimate business interests, provided those interests do not override your applicable privacy rights.

Examples may include website security, fraud prevention, service improvement, and customer communication.

Legal Obligations

We may process or retain information where necessary to comply with applicable laws, regulations, court orders, accounting requirements, tax obligations, or other legal requirements.


6. Sharing Your Personal Information

We do not sell your personal information.

We may share personal information with trusted third parties where necessary to operate our business and provide our services.

These parties may include:

  • Hotels and accommodation providers
  • Airlines and transportation providers
  • Tour operators and local activity providers
  • Travel service suppliers
  • Payment processors
  • Website hosting providers
  • IT and technical service providers
  • Email and communication service providers
  • Analytics providers
  • Professional advisers
  • Legal or regulatory authorities where required

We only share information that is reasonably necessary for the relevant purpose.

Third-party service providers may process your information according to their own privacy policies and contractual obligations.


7. International Transfers

Some of our service providers or travel partners may be located outside Albania or the country in which you reside.

As a result, your personal information may be transferred to or processed in another country.

Where applicable law requires specific safeguards for international transfers, we will take reasonable steps to ensure that appropriate protections are in place.

By using our travel services, you understand that certain information may need to be shared with travel providers located in the destination country in order to fulfill your booking.


8. Payment Information

Payments for travel services may be processed through third-party payment providers.

Depending on the payment method used, payment providers may collect information such as:

  • Cardholder name
  • Card number
  • Expiration date
  • Security information
  • Billing information
  • Transaction details

We do not intend to store complete payment card details on our own systems unless explicitly stated otherwise.

Payment processing is subject to the privacy policy and terms of the relevant payment provider.


9. Travel and Special Requirement Information

Some travel bookings may require information necessary to organize your trip or fulfill a specific request.

For example, depending on the service, this may include information relating to:

  • Passport or travel document requirements
  • Traveler details
  • Special accommodation requests
  • Dietary requirements
  • Accessibility requirements
  • Other travel-related preferences

We will only request information that is reasonably necessary for the relevant travel service or request.

Where sensitive or special-category information is provided voluntarily, we will handle it in accordance with applicable data protection law.


10. Marketing Communications

If you subscribe to our newsletter or marketing communications, we may use your email address to send information about:

  • Travel packages
  • Special offers
  • New destinations
  • Promotions
  • Travel-related information
  • Company news

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting us.

Unsubscribing from marketing communications will not necessarily stop important service-related communications, such as booking confirmations, payment notifications, or changes to a reservation.


11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time we retain information may depend on:

  • The purpose for which it was collected
  • Whether you maintain an account with us
  • Whether you have an active booking
  • Legal and accounting requirements
  • Tax obligations
  • Dispute resolution requirements
  • Fraud prevention and security requirements

When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable law.


12. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These measures may include:

  • Access controls
  • Secure authentication
  • Website security measures
  • Secure hosting and infrastructure
  • Regular security monitoring
  • Limiting access to personal information to authorized persons

However, no website, online service, or electronic transmission can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account credentials.


13. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information.

These may include the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Request restriction of certain processing
  • Object to certain processing
  • Withdraw consent where processing is based on consent
  • Request portability of certain information
  • Opt out of marketing communications
  • Lodge a complaint with a relevant data protection authority

To exercise an applicable privacy right, please contact us using the contact information provided below.

We may need to verify your identity before fulfilling certain requests.


14. Children’s Privacy

Our Website and travel services are not intended to knowingly collect personal information directly from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent or authorization, please contact us.

If we become aware that we have collected personal information from a child in circumstances where it should not have been collected, we will take reasonable steps to delete it.


15. Third-Party Websites and Services

Our Website may contain links to third-party websites, including travel providers, hotels, transportation companies, payment providers, social media platforms, or other services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.


16. Social Media

Our Website may include links or integrations with social media platforms.

When you interact with social media features, the relevant platform may collect information according to its own privacy policy.

We do not control how third-party social media platforms collect or process information.


17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, Website, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to periodically review this Privacy Policy to remain informed about how we handle personal information.


18. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Next Stop Travel Agency

Email: booking@nextstop-travelagency.com
Phone: +355 (0)69 607 0053
Website: https://nextstop-travelagency.com/

We will make reasonable efforts to respond to privacy-related requests within the period required by applicable law.


19. Consent and Acknowledgment

By using our Website and submitting personal information to us, you acknowledge that you have read this Privacy Policy.

Where applicable law requires consent for a specific type of processing, we will request that consent separately.